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TERMS AND REFUND POLICIES

Returns + Exchanges

This is a small merch brand, everything is made/packed with lots of love — so please read this carefully before ordering ✧

All Sales Are Final

Because of the limited nature of our items, we don’t offer returns or exchanges for:

• Ordering the wrong size

• Change of mind

• Buyer’s remorse

Please double-check the size chart and product details before placing your order. If you’re unsure about sizing, feel free to reach out before purchasing — we’re happy to help!

Damaged Items

If your item arrives damaged, that’s not okay and we’ve got you.

Please email us within 10 days of delivery at mgmt@makennalilly.com with:

• Your order number

• A short description of the issue

• Clear photos of the damage (including packaging)

We’ll review everything and make it right as quickly as possible.

Thank you for supporting — it truly means everything ♡